{"id":78588,"date":"2025-07-16T00:02:25","date_gmt":"2025-07-15T22:02:25","guid":{"rendered":"https:\/\/www.finance-watch.org\/?post_type=publication&#038;p=78588"},"modified":"2025-07-16T09:22:39","modified_gmt":"2025-07-16T07:22:39","slug":"protecting-eu-consumers-in-the-age-of-ai-driven-retail-finance","status":"publish","type":"publication","link":"https:\/\/www.finance-watch.org\/policy-portal\/digital-finance\/protecting-eu-consumers-in-the-age-of-ai-driven-retail-finance\/","title":{"rendered":"Protecting EU consumers in the age of AI-driven retail finance"},"template":"","fw_type":[119],"topic":[22,27],"language":[],"dossier":[1601,138,150,1483,168,1512,211],"class_list":["post-78588","publication","type-publication","status-publish","hentry","fw_type-report","topic-digital-finance","topic-retail-inclusion","dossier-ai-act","dossier-anti-money-laundering-directive-amld","dossier-ccd","dossier-digitalisation","dossier-dmfsd","dossier-mcd","dossier-mifid-ii"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.9 - aioseo.com -->\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.finance-watch.org\/policy-portal\/digital-finance\/protecting-eu-consumers-in-the-age-of-ai-driven-retail-finance\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO Pro (AIOSEO) 4.9.9\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Finance Watch | Making finance serve society\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Protecting EU consumers in the age of AI-driven retail finance | Finance Watch\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/www.finance-watch.org\/policy-portal\/digital-finance\/protecting-eu-consumers-in-the-age-of-ai-driven-retail-finance\/\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/www.finance-watch.org\/wp-content\/uploads\/2025\/07\/Protecting-EU-consumers-in-the-age-of-AI-driven-retail-finance-social-sharing.jpeg\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/www.finance-watch.org\/wp-content\/uploads\/2025\/07\/Protecting-EU-consumers-in-the-age-of-AI-driven-retail-finance-social-sharing.jpeg\" \/>\n\t\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2025-07-15T22:02:25+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2025-07-16T07:22:39+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Protecting EU consumers in the age of AI-driven retail finance | Finance Watch\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/www.finance-watch.org\/wp-content\/uploads\/2025\/07\/Protecting-EU-consumers-in-the-age-of-AI-driven-retail-finance-social-sharing.jpeg\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.finance-watch.org\\\/policy-portal\\\/digital-finance\\\/protecting-eu-consumers-in-the-age-of-ai-driven-retail-finance\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.finance-watch.org#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.finance-watch.org\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.finance-watch.org\\\/publication\\\/#listItem\",\"name\":\"Policies\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.finance-watch.org\\\/publication\\\/#listItem\",\"position\":2,\"name\":\"Policies\",\"item\":\"https:\\\/\\\/www.finance-watch.org\\\/publication\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.finance-watch.org\\\/fw_type\\\/report\\\/#listItem\",\"name\":\"Report\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.finance-watch.org#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.finance-watch.org\\\/fw_type\\\/report\\\/#listItem\",\"position\":3,\"name\":\"Report\",\"item\":\"https:\\\/\\\/www.finance-watch.org\\\/fw_type\\\/report\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.finance-watch.org\\\/policy-portal\\\/digital-finance\\\/protecting-eu-consumers-in-the-age-of-ai-driven-retail-finance\\\/#listItem\",\"name\":\"Protecting EU consumers in the age of AI-driven retail finance\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.finance-watch.org\\\/publication\\\/#listItem\",\"name\":\"Policies\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.finance-watch.org\\\/policy-portal\\\/digital-finance\\\/protecting-eu-consumers-in-the-age-of-ai-driven-retail-finance\\\/#listItem\",\"position\":4,\"name\":\"Protecting EU consumers in the age of AI-driven retail finance\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.finance-watch.org\\\/fw_type\\\/report\\\/#listItem\",\"name\":\"Report\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.finance-watch.org\\\/#organization\",\"name\":\"Finance Watch\",\"description\":\"Making finance serve society\",\"url\":\"https:\\\/\\\/www.finance-watch.org\\\/\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.finance-watch.org\\\/policy-portal\\\/digital-finance\\\/protecting-eu-consumers-in-the-age-of-ai-driven-retail-finance\\\/#webpage\",\"url\":\"https:\\\/\\\/www.finance-watch.org\\\/policy-portal\\\/digital-finance\\\/protecting-eu-consumers-in-the-age-of-ai-driven-retail-finance\\\/\",\"name\":\"Protecting EU consumers in the age of AI-driven retail finance | Finance Watch\",\"inLanguage\":\"en-US\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.finance-watch.org\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.finance-watch.org\\\/policy-portal\\\/digital-finance\\\/protecting-eu-consumers-in-the-age-of-ai-driven-retail-finance\\\/#breadcrumblist\"},\"datePublished\":\"2025-07-16T00:02:25+02:00\",\"dateModified\":\"2025-07-16T09:22:39+02:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.finance-watch.org\\\/#website\",\"url\":\"https:\\\/\\\/www.finance-watch.org\\\/\",\"name\":\"Finance Watch\",\"description\":\"Making finance serve society\",\"inLanguage\":\"en-US\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.finance-watch.org\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO Pro -->\r\n\t\t<title>Protecting EU consumers in the age of AI-driven retail finance | Finance Watch<\/title>\n\n","aioseo_head_json":{"title":"Protecting EU consumers in the age of AI-driven retail finance | Finance Watch","description":"","canonical_url":"https:\/\/www.finance-watch.org\/policy-portal\/digital-finance\/protecting-eu-consumers-in-the-age-of-ai-driven-retail-finance\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/www.finance-watch.org\/policy-portal\/digital-finance\/protecting-eu-consumers-in-the-age-of-ai-driven-retail-finance\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/www.finance-watch.org#listItem","position":1,"name":"Home","item":"https:\/\/www.finance-watch.org","nextItem":{"@type":"ListItem","@id":"https:\/\/www.finance-watch.org\/publication\/#listItem","name":"Policies"}},{"@type":"ListItem","@id":"https:\/\/www.finance-watch.org\/publication\/#listItem","position":2,"name":"Policies","item":"https:\/\/www.finance-watch.org\/publication\/","nextItem":{"@type":"ListItem","@id":"https:\/\/www.finance-watch.org\/fw_type\/report\/#listItem","name":"Report"},"previousItem":{"@type":"ListItem","@id":"https:\/\/www.finance-watch.org#listItem","name":"Home"}},{"@type":"ListItem","@id":"https:\/\/www.finance-watch.org\/fw_type\/report\/#listItem","position":3,"name":"Report","item":"https:\/\/www.finance-watch.org\/fw_type\/report\/","nextItem":{"@type":"ListItem","@id":"https:\/\/www.finance-watch.org\/policy-portal\/digital-finance\/protecting-eu-consumers-in-the-age-of-ai-driven-retail-finance\/#listItem","name":"Protecting EU consumers in the age of AI-driven retail finance"},"previousItem":{"@type":"ListItem","@id":"https:\/\/www.finance-watch.org\/publication\/#listItem","name":"Policies"}},{"@type":"ListItem","@id":"https:\/\/www.finance-watch.org\/policy-portal\/digital-finance\/protecting-eu-consumers-in-the-age-of-ai-driven-retail-finance\/#listItem","position":4,"name":"Protecting EU consumers in the age of AI-driven retail finance","previousItem":{"@type":"ListItem","@id":"https:\/\/www.finance-watch.org\/fw_type\/report\/#listItem","name":"Report"}}]},{"@type":"Organization","@id":"https:\/\/www.finance-watch.org\/#organization","name":"Finance Watch","description":"Making finance serve society","url":"https:\/\/www.finance-watch.org\/"},{"@type":"WebPage","@id":"https:\/\/www.finance-watch.org\/policy-portal\/digital-finance\/protecting-eu-consumers-in-the-age-of-ai-driven-retail-finance\/#webpage","url":"https:\/\/www.finance-watch.org\/policy-portal\/digital-finance\/protecting-eu-consumers-in-the-age-of-ai-driven-retail-finance\/","name":"Protecting EU consumers in the age of AI-driven retail finance | Finance Watch","inLanguage":"en-US","isPartOf":{"@id":"https:\/\/www.finance-watch.org\/#website"},"breadcrumb":{"@id":"https:\/\/www.finance-watch.org\/policy-portal\/digital-finance\/protecting-eu-consumers-in-the-age-of-ai-driven-retail-finance\/#breadcrumblist"},"datePublished":"2025-07-16T00:02:25+02:00","dateModified":"2025-07-16T09:22:39+02:00"},{"@type":"WebSite","@id":"https:\/\/www.finance-watch.org\/#website","url":"https:\/\/www.finance-watch.org\/","name":"Finance Watch","description":"Making finance serve society","inLanguage":"en-US","publisher":{"@id":"https:\/\/www.finance-watch.org\/#organization"}}]},"og:locale":"en_US","og:site_name":"Finance Watch | Making finance serve society","og:type":"article","og:title":"Protecting EU consumers in the age of AI-driven retail finance | Finance Watch","og:url":"https:\/\/www.finance-watch.org\/policy-portal\/digital-finance\/protecting-eu-consumers-in-the-age-of-ai-driven-retail-finance\/","og:image":"https:\/\/www.finance-watch.org\/wp-content\/uploads\/2025\/07\/Protecting-EU-consumers-in-the-age-of-AI-driven-retail-finance-social-sharing.jpeg","og:image:secure_url":"https:\/\/www.finance-watch.org\/wp-content\/uploads\/2025\/07\/Protecting-EU-consumers-in-the-age-of-AI-driven-retail-finance-social-sharing.jpeg","og:image:width":1200,"og:image:height":630,"article:published_time":"2025-07-15T22:02:25+00:00","article:modified_time":"2025-07-16T07:22:39+00:00","twitter:card":"summary_large_image","twitter:title":"Protecting EU consumers in the age of AI-driven retail finance | Finance Watch","twitter:image":"https:\/\/www.finance-watch.org\/wp-content\/uploads\/2025\/07\/Protecting-EU-consumers-in-the-age-of-AI-driven-retail-finance-social-sharing.jpeg"},"aioseo_meta_data":{"post_id":"78588","title":null,"description":null,"keywords":null,"keyphrases":{"focus":{"keyphrase":"AI","score":100,"analysis":{"keyphraseInTitle":{"score":9,"maxScore":9,"error":0},"keyphraseInDescription":[],"keyphraseLength":{"score":9,"maxScore":9,"error":0,"length":1},"keyphraseInURL":{"score":5,"maxScore":5,"error":0}}},"additional":[{"keyphrase":"consumer finance","score":100,"analysis":{"keyphraseInDescription":[],"keyphraseLength":{"score":9,"maxScore":9,"error":0,"length":2}}},{"keyphrase":"retail finance","score":100,"analysis":{"keyphraseInDescription":[],"keyphraseLength":{"score":9,"maxScore":9,"error":0,"length":2}}},{"keyphrase":"consumer protection","score":100,"analysis":{"keyphraseInDescription":[],"keyphraseLength":{"score":9,"maxScore":9,"error":0,"length":2}}},{"keyphrase":"AI in finance","score":100,"analysis":{"keyphraseInDescription":[],"keyphraseLength":{"score":9,"maxScore":9,"error":0,"length":3}}}]},"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"custom_image","og_image_url":"https:\/\/www.finance-watch.org\/wp-content\/uploads\/2025\/07\/Protecting-EU-consumers-in-the-age-of-AI-driven-retail-finance-social-sharing.jpeg","og_image_width":"1200","og_image_height":"630","og_image_custom_url":"https:\/\/www.finance-watch.org\/wp-content\/uploads\/2025\/07\/Protecting-EU-consumers-in-the-age-of-AI-driven-retail-finance-social-sharing.jpeg","og_image_custom_fields":null,"og_video":"","og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"custom_image","twitter_image_url":"https:\/\/www.finance-watch.org\/wp-content\/uploads\/2025\/07\/Protecting-EU-consumers-in-the-age-of-AI-driven-retail-finance-social-sharing.jpeg","twitter_image_custom_url":"https:\/\/www.finance-watch.org\/wp-content\/uploads\/2025\/07\/Protecting-EU-consumers-in-the-age-of-AI-driven-retail-finance-social-sharing.jpeg","twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"WebPage","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":"-1","robots_max_videopreview":"-1","robots_max_imagepreview":"large","priority":null,"frequency":"default","local_seo":null,"seo_analyzer_scan_date":"2026-05-14 12:13:04","breadcrumb_settings":null,"limit_modified_date":false,"open_ai":null,"ai":{"faqs":[],"keyPoints":[],"titles":[],"descriptions":[],"socialPosts":{"email":[],"linkedin":[],"twitter":[],"facebook":[],"instagram":[]}},"created":"2025-07-07 10:27:10","updated":"2026-05-14 12:13:04"},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/www.finance-watch.org\" title=\"Home\">Home<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">|<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/www.finance-watch.org\/publication\/\" title=\"Policies\">Policies<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">|<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/www.finance-watch.org\/fw_type\/report\/\" title=\"Report\">Report<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">|<\/span><span class=\"aioseo-breadcrumb\">\n\tProtecting EU consumers in the age of AI-driven retail finance\n<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/www.finance-watch.org"},{"label":"Policies","link":"https:\/\/www.finance-watch.org\/publication\/"},{"label":"Report","link":"https:\/\/www.finance-watch.org\/fw_type\/report\/"},{"label":"Protecting EU consumers in the age of AI-driven retail finance","link":"https:\/\/www.finance-watch.org\/policy-portal\/digital-finance\/protecting-eu-consumers-in-the-age-of-ai-driven-retail-finance\/"}],"_links":{"self":[{"href":"https:\/\/www.finance-watch.org\/wp-json\/wp\/v2\/publication\/78588","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.finance-watch.org\/wp-json\/wp\/v2\/publication"}],"about":[{"href":"https:\/\/www.finance-watch.org\/wp-json\/wp\/v2\/types\/publication"}],"wp:attachment":[{"href":"https:\/\/www.finance-watch.org\/wp-json\/wp\/v2\/media?parent=78588"}],"wp:term":[{"taxonomy":"fw_type","embeddable":true,"href":"https:\/\/www.finance-watch.org\/wp-json\/wp\/v2\/fw_type?post=78588"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/www.finance-watch.org\/wp-json\/wp\/v2\/topic?post=78588"},{"taxonomy":"language","embeddable":true,"href":"https:\/\/www.finance-watch.org\/wp-json\/wp\/v2\/language?post=78588"},{"taxonomy":"dossier","embeddable":true,"href":"https:\/\/www.finance-watch.org\/wp-json\/wp\/v2\/dossier?post=78588"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}